Answered By: Carolyn Pecoskie
Last Updated: Jan 08, 2021     Views: 37

  • Increasingly platforms are using browser cookies to provide a more seamless experience. Usually our browsers retain these cookies for the next time you visit a site. However, sometimes cookies can expire and then will give an error message similar to the ones here.
  • Usually clearing cookies and the browser cache will resolve the issue. Here are links to instructions for the main browsers that explain how to do this: ChromeFirefoxSafari (see "Remove stored cookies and data"), Microsoft Edge.
  • Alternatively, you can browse in 'private' or 'incognito' mode. Here are instructions for how to use this option: ChromeFirefoxSafariMicrosoft Edge.

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