Answered By: Citations Committee
Last Updated: Jul 04, 2023     Views: 178

If you are using a Mac, you may encounter one of two issues when trying to import citations from Google Scholar into your EndNote library.

  • The citation information (ex - author, article title, journal title etc) are not in the correct field, or there are random characters like % in the middle of field
  • You can't import the citation information at all(!) and a popup that says "This library is currently being used by someone else. Try opening it again later." This will happen if you've updated EndNote to version 9.1.

Please update to the most current version of EndNote - this will resolve the issue.