Answered By: Michael David MILLER
Last Updated: Oct 20, 2016     Views: 436

If EndNote asks for a Product Key after downloading and installing from the McGill Library website, do the following : 

  1. Download EndNote again : http://mcgill.libanswers.com/citation/faq/53817
  2. Install EndNote again, replacing originally installed programme
  3. Extract the contents of the ZIP file. See step 4 from Download EndNote for PC (Windows)? FAQ entry. 

EndNote should not ask for a Product Key following these instructions.